COO Forum®

Payments & Refunds  Policy

 

Our Payment & Refunds Policy was last updated 06/18/2022

  

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

  

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  

For the purposes of this Return and Refund Policy:

  

    Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to The Chief Operating Officer Business Forum.

    Membership” refers to the membership options offered for sale on the Service.

    Orders” means a request by You to purchase Membership from Us.

    Service” refers to the Website.

    Website” refers to www.cooforum.net


    You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Payments

  

Annual Membership

  

By submitting payment for either a single annual payment or four quarterly payments, You are agreeing to an annual membership. Your annual membership period begins on the date of your first payment and extends for 365 days.

  

Single Annual Payment

  

30 Days prior to the end date of your annual membership period, We will email You to verify your card information on file is still correct and to notify You that We will charge your card for the annual membership amount at the end of your annual membership period. This helps maintain a continuity of your member services automatically.

  

If you do not respond to the email, You are agreeing to be charged for a new annual membership. If You wish to cancel your annual membership, You are subject to the 30 day cancellation policy identified in this document.

  

Quarterly Payments

  

By selecting the quarterly payment option, You are agreeing to an annual membership. See Annual Membership above.

  

Your credit card on file with our payment processor will be automatically charged the quarterly amount. It is your responsibility to maintain the correct credit card information and proper access to the card. If an automatic payment fails to process, you may be subject to an additional processing fee of $25.00.

  

30 Days prior to the end date of your annual membership period, We will email You to verify Your card information on file is still correct and to notify You that We will charge your card for the current quarterly membership amount at the end of your annual membership period. By processing this quarterly payment, You are agreeing to a new annual membership period. This helps maintain a continuity of your member services automatically.

  

If you do not respond to the email, You are agreeing to be charged for a new annual membership. If You wish to cancel your annual membership, You are subject to the 30 day cancellation policy identified in this document.

Your Order Cancellation Rights

  

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

  

The deadline for cancelling an Order is 30 days from the date on which You placed your Membership order.

  

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision:

  

    By sending us an email: lweikle@cooforum.org

  

We will reimburse You no later than 14 days from the day on which You notified us prior to cancellation deadline. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us

  

If you have any questions about our Payments and Refunds Policy, please contact us:

  

    By sending us an email: lweikle@cooforum.org